How To Fix DP_SHARED312 - Could not load key from keystore &1 into key cache

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 312

• Message text: Could not load key from keystore &1 into key cache

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED312 - Could not load key from keystore &1 into key cache ?

  The SAP error message DP_SHARED312 indicates that the system is unable to load a key from the specified keystore into the key cache. This error typically arises in the context of secure communications, such as when using SSL/TLS or when accessing secure services that require cryptographic keys.
  Causes:
  
  Keystore 
  Configuration Issues: The keystore may not be properly configured, or the path to the keystore may be incorrect.
  Key Not Found: The specific key that the system is trying to load may not exist in the keystore.
  Access Permissions: The user or process attempting to access the keystore may not have the necessary permissions.
  Corrupted Keystore: The keystore file may be corrupted or improperly formatted.
  Incorrect Password: If the keystore is password-protected, an incorrect password may prevent access to the keys.
  Java Version Compatibility: There may be compatibility issues between the Java version used by SAP and the keystore format.
  
  Solutions:
  
  Verify Keystore Path: Check the configuration to ensure that