How To Fix DP_SHARED240 - Error storing payment card: &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DP_SHARED - SAP digital payments add-on shared error messages

  • Message number: 240

  • Message text: Error storing payment card: &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message DP_SHARED240 - Error storing payment card: &1 ?

    The SAP error message DP_SHARED240, which states "Error storing payment card: &1," typically occurs in the context of payment processing within SAP systems, particularly when dealing with payment card information. This error can arise due to various reasons, including data validation issues, configuration problems, or system-related errors.

    Causes:

    1. Invalid Payment Card Data: The payment card information being entered may not meet the required format or validation rules (e.g., incorrect card number, expiration date, or CVV).
    2. Configuration Issues: There may be issues with the configuration of the payment processing module in SAP, such as missing or incorrect settings for payment card processing.
    3. Authorization Issues: The user may not have the necessary permissions to store payment card information.
    4. Technical Errors: There could be underlying technical issues, such as database connectivity problems or issues with the payment gateway integration.
    5. Data Privacy Regulations: Compliance with data protection regulations (like PCI DSS) may prevent the storage of certain payment card information.

    Solutions:

    1. Validate Payment Card Information: Ensure that the payment card details entered are correct and meet the required format. Check for common errors like typos or incorrect expiration dates.
    2. Check Configuration Settings: Review the configuration settings for payment processing in SAP. Ensure that all necessary parameters are correctly set up.
    3. User Permissions: Verify that the user has the appropriate permissions to store payment card information. If not, adjust the user roles accordingly.
    4. Review Logs: Check the system logs for any additional error messages or details that could provide more context about the issue.
    5. Consult Documentation: Refer to SAP documentation or support notes related to payment processing and error DP_SHARED240 for specific guidance.
    6. Contact Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error message and any relevant details.

    Related Information:

    • SAP Notes: Search for SAP Notes related to payment processing errors and specifically for DP_SHARED240. SAP Notes often contain fixes or workarounds for known issues.
    • Payment Card Compliance: Familiarize yourself with PCI DSS (Payment Card Industry Data Security Standard) requirements to ensure compliance when handling payment card information.
    • System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may resolve known issues.

    By following these steps, you should be able to identify the cause of the DP_SHARED240 error and implement a suitable solution.

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