How To Fix DP_SHARED239 - Technical error storing payment card: &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DP_SHARED - SAP digital payments add-on shared error messages

  • Message number: 239

  • Message text: Technical error storing payment card: &1

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message DP_SHARED239 - Technical error storing payment card: &1 ?

    The SAP error message DP_SHARED239, which indicates a "Technical error storing payment card: &1," typically arises in the context of payment processing within SAP systems, particularly when dealing with payment card information. Here’s a breakdown of the potential causes, solutions, and related information for this error:

    Causes:

    1. Technical Issues: There may be underlying technical issues in the SAP system, such as database connectivity problems or issues with the payment processing module.
    2. Configuration Errors: Incorrect configuration settings in the payment processing module or related components can lead to this error.
    3. Data Validation Issues: The payment card data being processed may not meet the required validation criteria, such as format or length.
    4. Authorization Issues: The user may not have the necessary permissions to store payment card information.
    5. Integration Issues: If the SAP system is integrated with external payment gateways or services, any issues in that integration can lead to errors.

    Solutions:

    1. Check System Logs: Review the system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
    2. Validate Configuration: Ensure that the payment processing configuration is set up correctly. This includes checking settings in transaction codes like SPRO for payment card processing.
    3. Data Validation: Verify that the payment card information being entered is valid and meets all required criteria.
    4. User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to store payment card information.
    5. Test Integration: If applicable, test the integration with external payment gateways to ensure that they are functioning correctly.
    6. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
    7. Contact SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error details and any relevant logs.

    Related Information:

    • SAP Documentation: Review the official SAP documentation related to payment processing and card storage for best practices and troubleshooting steps.
    • Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE37 (Function Module), and SLG1 (Application Log) for debugging and analysis.

    By following these steps, you should be able to identify and resolve the underlying issue causing the DP_SHARED239 error in your SAP system.

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