How To Fix DP_SHARED171 - Payment Service Provider &1 is phasing out

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 171

• Message text: Payment Service Provider &1 is phasing out

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED171 - Payment Service Provider &1 is phasing out ?

  The SAP error message DP_SHARED171 indicates that a specific Payment Service Provider (PSP) is being phased out. This typically means that the service provider you are using for payment processing is no longer supported or is being deprecated in favor of a newer version or a different provider.
  Cause:
  
  Deprecation of Service: The PSP you are using has been officially announced as being phased out by the provider.
  Configuration Issues: There may be configuration settings in your SAP system that are still pointing to the old PSP.
  Version Compatibility: The version of the PSP you are using may not be compatible with the current version of your SAP system.
  
  Solution:
  
  Identify the PSP: Determine which Payment Service Provider is being phased out. This information is usually included in the error message or can be found in the system logs.
  Update Configuration: 
  
  Go to the configuration settings in your SAP system and update the payment service provider settings to point to a supported PSP.
  This may involve changing settings in the payment processing configuration or updating the integration settings.
  
  
  Consult Documentation: Check the SAP documentation or the release notes for your version to find information about supported PSPs and any recommended migration paths.
  Contact Support: If you are unsure about how to proceed, consider reaching out to SAP support or your PSP for guidance on transitioning to a new provider.
  Testing: After making changes, ensure to test the payment processing functionality to confirm that everything is working as expected with the new provider.
  
  Related Information:
  
  SAP Notes: Look for SAP Notes related to the specific PSP for any additional guidance or updates.
  Community Forums: Check SAP Community forums or other user groups for discussions related to this error message, as other users may have encountered and resolved similar issues.
  Documentation: Review the official SAP documentation for payment processing and integration with PSPs to understand the requirements and best practices.
  
  By following these steps, you should be able to resolve the DP_SHARED171 error and ensure that your payment processing continues without interruption.