How To Fix DP_SHARED106 - Routing returned an invalid payment service provider

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 106

• Message text: Routing returned an invalid payment service provider

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED106 - Routing returned an invalid payment service provider ?

  The SAP error message DP_SHARED106 indicates that there is an issue with the routing of a payment service provider (PSP) in the SAP system. This error typically arises when the system is unable to find a valid or configured payment service provider for processing a payment transaction.
  Causes:
  
  Incorrect Configuration: The payment service provider may not be properly configured in the SAP system. This could include missing or incorrect settings in the payment provider configuration.
  Invalid Routing: The routing rules for the payment service provider may not be set up correctly, leading to the system being unable to identify a valid provider for the transaction.
  Inactive Provider: The payment service provider may be inactive or disabled in the system, preventing any transactions from being processed.
  Data Issues: There may be issues with the data being passed to the payment service provider, such as incorrect payment method or currency.
  Version Compatibility: The version of the payment service provider may not be compatible with the current version of the SAP system.
  
  Solutions:
  
  Check Configuration: Verify the configuration settings for the payment service provider in the SAP system. Ensure that all required fields are filled out correctly and that the provider is active.
  Review Routing Rules: Check the routing rules defined for the payment service provider. Ensure that they are set up correctly to handle the types of transactions being processed.
  Activate Provider: If the payment service provider is inactive, activate it in the system to allow transactions to be processed.
  Validate Data: Ensure that the data being sent to the payment service provider is correct. This includes checking payment methods, currencies, and any other relevant transaction details.
  Consult Documentation: Refer to the documentation for the specific payment service provider to ensure that all integration points are correctly configured.
  Contact Support: If the issue persists, consider reaching out to SAP support or the support team for the payment service provider for further assistance.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access configuration settings or SE80 to check for custom developments related to payment processing.
  Logs and Traces: Check application logs (transaction SLG1) or system logs for more detailed error messages that could provide additional context for the issue.
  SAP Notes: Look for relevant SAP Notes that may address known issues or provide patches related to the payment service provider integration.
  
  By following these steps, you should be able to identify and resolve the issue causing the DP_SHARED106 error in your SAP system.