How To Fix DP_SHARED103 - Could not retrieve jwt token from security context.

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 103

• Message text: Could not retrieve jwt token from security context.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED103 - Could not retrieve jwt token from security context. ?

  The SAP error message DP_SHARED103: Could not retrieve JWT token from security context typically indicates an issue with the authentication process, specifically related to the JSON Web Token (JWT) that is used for securing communications between services in SAP applications.
  Cause:
  
  Missing or Invalid JWT Token: The JWT token may not be present in the security context, or it may be invalid or expired.
  Configuration Issues: There may be misconfigurations in the security settings or the authentication provider.
  Service Unavailability: The service responsible for generating or validating the JWT token may be down or unreachable.
  User Permissions: The user or service account may not have the necessary permissions to access the JWT token.
  Network Issues: There could be network connectivity issues preventing the application from reaching the authentication service.
  
  Solution:
  
  Check JWT Token Generation: Ensure that the JWT token is being generated correctly. You may need to check the logs of the authentication service to see if there are any errors during token generation.
  Validate Configuration: Review the configuration settings for the authentication provider and ensure that they are set up correctly. This includes checking the endpoints, client IDs, and secrets.
  Token Expiry: If the token is expired, ensure that the application is set up to refresh the token as needed.
  Permissions: Verify that the user or service account has the necessary permissions to access the resources and retrieve the JWT token.
  Service Health Check: Check the health of the authentication service to ensure it is running and accessible.
  Network Troubleshooting: Investigate any potential network issues that may be preventing communication with the authentication service.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for details on JWT authentication and security context management.
  Logs: Check application logs for more detailed error messages that can provide additional context on the issue.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with relevant logs and configuration details.
  
  By following these steps, you should be able to diagnose and resolve the DP_SHARED103 error in your SAP environment.