How To Fix DP_SHARED089 - No payment cards matching the selection criteria!

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 089

• Message text: No payment cards matching the selection criteria!

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED089 - No payment cards matching the selection criteria! ?

  The SAP error message DP_SHARED089 ("No payment cards matching the selection criteria!") typically occurs in the context of payment processing or when trying to retrieve payment card information in SAP. This error indicates that the system could not find any payment cards that match the criteria specified in the selection parameters.
  Causes:
  
  Incorrect Selection Criteria: The criteria used to filter payment cards (such as card type, expiration date, or status) may not match any existing records in the database.
  Data Not Maintained: There may be no payment card data maintained for the customer or vendor in question.
  Inactive or Expired Cards: The payment cards may be inactive or expired, leading to them not being available for selection.
  Authorization Issues: The user may not have the necessary permissions to view certain payment card information.
  System Configuration: There may be configuration issues in the payment card processing settings.
  
  Solutions:
  
  Review Selection Criteria: Check the selection criteria you are using to ensure they are correct and broad enough to include existing payment cards.
  Check Data Maintenance: Verify that the payment card data is correctly maintained in the system for the relevant customer or vendor. You can do this by navigating to the relevant master data records.
  Verify Card Status: Ensure that the payment cards are active and not expired. If they are expired, you may need to update or replace them.
  User Authorizations: Check if the user has the necessary authorizations to access payment card information. If not, contact your SAP security administrator to adjust the permissions.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the payment card processing settings are correctly configured.
  
  Related Information:
  
  Transaction Codes: Depending on your SAP version, you may use transaction codes like FD32 (Customer Credit Management) or FK02 (Change Vendor) to check payment card details.
  SAP Notes: Check SAP Notes for any known issues or patches related to payment card processing.
  Documentation: Refer to SAP documentation for payment processing to understand the expected behavior and configuration settings.
  
  If the problem continues after trying the above solutions, it may be beneficial to engage with your SAP support team or consult SAP's support portal for further assistance.