How To Fix DP_SHARED073 - No payment service provider could be determined.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DP_SHARED - SAP digital payments add-on shared error messages

  • Message number: 073

  • Message text: No payment service provider could be determined.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message DP_SHARED073 - No payment service provider could be determined. ?

    The SAP error message DP_SHARED073: No payment service provider could be determined typically occurs in the context of payment processing within SAP systems, particularly when dealing with e-commerce or payment transactions. This error indicates that the system is unable to identify a valid payment service provider (PSP) for processing a payment.

    Causes:

    1. Configuration Issues: The payment service provider may not be properly configured in the SAP system. This could include missing or incorrect settings in the payment configuration.
    2. Missing Payment Method: The payment method being used for the transaction may not be linked to any payment service provider.
    3. Inconsistent Data: There may be inconsistencies in the master data related to payment methods or service providers.
    4. Authorization Issues: The user or system may not have the necessary authorizations to access the payment service provider settings.
    5. System Integration Issues: If the SAP system is integrated with external payment gateways, there may be issues with the integration that prevent the identification of the PSP.

    Solutions:

    1. Check Configuration:

      • Navigate to the payment service provider configuration in the SAP system (usually found in the transaction codes related to payment processing).
      • Ensure that the payment service provider is correctly set up and active.
    2. Verify Payment Methods:

      • Check the payment methods configured in the system and ensure they are linked to the appropriate payment service provider.
      • Make sure that the payment method being used in the transaction is valid and active.
    3. Review Master Data:

      • Ensure that all relevant master data (e.g., customer data, vendor data) is correctly maintained and does not have inconsistencies that could affect payment processing.
    4. Check Authorizations:

      • Verify that the user or system has the necessary authorizations to access and use the payment service provider settings.
    5. Integration Checks:

      • If applicable, check the integration settings with external payment gateways to ensure that they are functioning correctly and that the SAP system can communicate with them.
    6. Consult Documentation:

      • Refer to SAP documentation or support notes related to payment processing and service provider configuration for additional guidance.
    7. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE80 (for development).
    • SAP Notes: Search for SAP Notes related to payment processing and the specific error message for any patches or updates that may address the issue.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed and resolved.

    By following these steps, you should be able to identify and resolve the cause of the DP_SHARED073 error in your SAP system.

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