How To Fix DP_SHARED072 - Payment Service Provider &1 is not configured

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 072

• Message text: Payment Service Provider &1 is not configured

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED072 - Payment Service Provider &1 is not configured ?

  The SAP error message DP_SHARED072 indicates that the Payment Service Provider (PSP) specified in your configuration is not set up correctly or is missing. This error typically occurs in the context of payment processing within SAP systems, particularly when using the SAP Payment Engine or similar modules.
  Cause:
  
  Missing Configuration: The specified Payment Service Provider (PSP) is not configured in the system.
  Incorrect PSP ID: The PSP ID used in the transaction or configuration does not match any existing PSP in the system.
  Inactive PSP: The PSP may be configured but is inactive or not properly set up.
  Authorization Issues: The user may not have the necessary authorizations to access the PSP configuration.
  
  Solution:
  
  
  Check PSP Configuration:
  
  Go to the relevant configuration transaction (e.g., SPRO) and navigate to the section for Payment Service Providers.
  Ensure that the PSP you are trying to use is correctly configured and active.
  
  
  
  Verify PSP ID:
  
  Double-check the PSP ID used in your transaction or configuration. Make sure it matches the ID in the configuration.
  
  
  
  Activate PSP:
  
  If the PSP is configured but inactive, activate it in the configuration settings.
  
  
  
  User Authorizations:
  
  Ensure that the user executing the transaction has the necessary authorizations to access the PSP configuration.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for specific instructions on configuring Payment Service Providers.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as there may be bug fixes related to PSP configurations.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or SE11 to check the database table for PSP configurations.
  SAP Notes: Check SAP Notes for any known issues or additional guidance related to the error message DP_SHARED072.
  Support: If the issue persists after checking the configuration, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the error message DP_SHARED072 and ensure that your Payment Service Provider is correctly configured in your SAP system.