How To Fix DP_SHARED063 - Merchant ID was not provided

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 063

• Message text: Merchant ID was not provided

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED063 - Merchant ID was not provided ?

  The SAP error message DP_SHARED063 indicates that a Merchant ID was not provided in a transaction or process that requires it. This error typically occurs in the context of payment processing or integration with payment service providers (PSPs) within SAP systems, particularly in scenarios involving e-commerce or online transactions.
  Cause:
  
  Missing Configuration: The Merchant ID may not be configured in the system settings or in the specific transaction.
  Incorrect Data Entry: The Merchant ID might not have been entered correctly in the relevant fields.
  Integration Issues: If the system is integrated with an external payment gateway, there may be issues with the integration setup that prevent the Merchant ID from being passed correctly.
  User Role/Authorization: The user executing the transaction may not have the necessary permissions to access or use the Merchant ID.
  
  Solution:
  
  
  Check Configuration:
  
  Verify that the Merchant ID is correctly configured in the payment settings of your SAP system. This can usually be found in the configuration settings for payment processing or e-commerce.
  Ensure that the Merchant ID is active and valid.
  
  
  
  Data Entry:
  
  Review the transaction or document where the error occurred to ensure that the Merchant ID is entered correctly.
  If applicable, check for any default values that should be set for the Merchant ID.
  
  
  
  Integration Settings:
  
  If using a payment service provider, check the integration settings to ensure that the Merchant ID is being passed correctly.
  Review any middleware or connectors that may be involved in the transaction process.
  
  
  
  User Permissions:
  
  Ensure that the user has the necessary roles and authorizations to access and use the Merchant ID in the transaction.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or the specific payment module documentation for additional guidance on configuring and using Merchant IDs.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support or your system administrator for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to payment processing.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing in SAP, such as SPRO for configuration settings.
  Payment Service Providers: If applicable, consult the documentation of the payment service provider you are using to ensure compatibility and correct configuration.
  
  By following these steps, you should be able to identify and resolve the issue related to the DP_SHARED063 error message in your SAP system.