How To Fix DP_SHARED052 - Technical error occurred: Initiate External Payment was unsuccesful


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DP_SHARED - SAP digital payments add-on shared error messages

  • Message number: 052

  • Message text: Technical error occurred: Initiate External Payment was unsuccesful

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message DP_SHARED052 - Technical error occurred: Initiate External Payment was unsuccesful ?

    The SAP error message DP_SHARED052 indicates that there was a technical error when trying to initiate an external payment. This error can occur in various scenarios, particularly in the context of financial transactions, such as when processing payments to vendors or customers.

    Possible Causes:

    1. Configuration Issues: Incorrect configuration in the payment processing settings or in the payment medium format.
    2. Authorization Problems: The user may not have the necessary authorizations to execute the payment transaction.
    3. System Errors: Temporary system issues, such as network problems or database locks, can lead to this error.
    4. Data Issues: Missing or incorrect data in the payment documents, such as invalid bank details or payment amounts.
    5. Integration Issues: Problems with the integration between SAP and external payment systems or banks.

    Solutions:

    1. Check Configuration: Review the payment configuration settings in SAP. Ensure that the payment medium format is correctly set up and that all necessary parameters are configured.
    2. User Authorizations: Verify that the user has the appropriate authorizations to perform the payment transaction. This may involve checking roles and permissions in the SAP system.
    3. System Status: Check the system status for any ongoing issues. Look for any alerts or messages in the SAP system that might indicate a broader problem.
    4. Data Validation: Review the payment document for any missing or incorrect information. Ensure that all required fields are filled out correctly, including bank details and payment amounts.
    5. Logs and Traces: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong. You may also want to enable traces to capture more detailed information about the error.
    6. Retry the Transaction: If the error was due to a temporary issue, retrying the transaction after some time may resolve the problem.
    7. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) and FBZP (Maintain Payment Program) for managing payment processes.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message, transaction details, and any logs you have collected.
    • Documentation: Review SAP documentation related to payment processing and error handling for additional guidance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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