How To Fix DP_SHARED012 - No Card provided for charge request

SAP Error Message - Details

• Message type: E = Error

• Message class: DP_SHARED - SAP digital payments add-on shared error messages

• Message number: 012

• Message text: No Card provided for charge request

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DP_SHARED012 - No Card provided for charge request ?

  The SAP error message DP_SHARED012: No Card provided for charge request typically occurs in the context of payment processing or financial transactions within SAP systems, particularly when dealing with payment cards or electronic payment methods. This error indicates that the system expected a payment card to be provided for a charge request, but none was found.
  Causes:
  
  Missing Card Information: The most common cause is that the payment card details (such as card number, expiration date, etc.) were not provided or were not correctly entered in the transaction.
  Incorrect Configuration: There may be an issue with the configuration of the payment processing module, which could lead to the system not recognizing the card information.
  User Input Error: The user may have inadvertently skipped entering the card details or made a mistake while entering them.
  Integration Issues: If the SAP system is integrated with third-party payment gateways, there may be issues in the data transfer or communication between systems.
  
  Solutions:
  
  Check Card Information: Ensure that the payment card details are correctly entered in the transaction. Verify that all required fields are filled out.
  Review Configuration: Check the configuration settings for the payment processing module in SAP. Ensure that the system is set up to accept and process card payments correctly.
  User Training: Provide training to users on how to enter payment card information correctly to avoid input errors.
  Debugging Integration: If the issue is related to integration with external systems, review the integration settings and logs to identify any communication issues.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance related to the version of SAP you are using.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting payment processing issues (e.g., F110 for automatic payment transactions).
  Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By addressing the potential causes and implementing the suggested solutions, you should be able to resolve the DP_SHARED012 error and successfully process charge requests.