How To Fix DOCUMENT_ISSUE002 - Enter a new processor


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DOCUMENT_ISSUE -

  • Message number: 002

  • Message text: Enter a new processor

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message DOCUMENT_ISSUE002 - Enter a new processor ?

    The SAP error message DOCUMENT_ISSUE002: "Enter a new processor" typically occurs in the context of document management or workflow processes within SAP. This error indicates that the system requires a new processor to be assigned to a document or task, and the current entry is either missing or invalid.

    Cause:

    1. Missing Processor Assignment: The document or task does not have a processor assigned, which is necessary for the workflow to proceed.
    2. Invalid Processor: The processor assigned may not be valid or may not have the necessary authorizations to process the document.
    3. Workflow Configuration Issues: There may be issues with the workflow configuration that prevent the assignment of a processor.
    4. User Authorizations: The user attempting to assign the processor may not have the necessary permissions to do so.

    Solution:

    1. Assign a New Processor:

      • Navigate to the relevant document or workflow task.
      • Look for the field where the processor is assigned and enter a valid user ID or select a user from the list of available processors.
    2. Check User Authorizations:

      • Ensure that the user has the necessary authorizations to be assigned as a processor. This can be checked in the user roles and authorizations settings in SAP.
    3. Review Workflow Configuration:

      • If you have access, review the workflow configuration to ensure that it is set up correctly and that there are no missing steps or assignments.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on the workflow or document management process you are working with.
    5. Contact SAP Support:

      • If the issue persists, consider reaching out to your SAP support team or SAP directly for assistance, especially if it appears to be a system or configuration issue.

    Related Information:

    • Transaction Codes: Depending on the context, you may need to use specific transaction codes related to document management or workflow (e.g., SWI1 for workflow overview).
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Training: Ensure that users are trained on how to properly assign processors and manage workflows within the SAP system.

    By following these steps, you should be able to resolve the error and continue with your document processing tasks in SAP.

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