How To Fix DNO165 - Error while saving the notification

SAP Error Message - Details

• Message type: E = Error

• Message class: DNO - Messages for General Notifications

• Message number: 165

• Message text: Error while saving the notification

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DNO165 - Error while saving the notification ?

  The SAP error message DNO165, which states "Error while saving the notification," typically occurs in the context of creating or updating notifications in the SAP system, particularly in the Plant Maintenance (PM) or Customer Service (CS) modules. This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing Required Fields: Certain mandatory fields in the notification may not be filled out, leading to a failure when trying to save.
  Data Inconsistencies: There may be inconsistencies in the data entered, such as invalid entries or references to non-existent objects (e.g., equipment, functional locations).
  Authorization Issues: The user may not have the necessary authorizations to create or modify notifications.
  System Configuration Issues: There may be configuration settings in the system that are preventing the notification from being saved.
  Technical Errors: There could be underlying technical issues, such as database locks or system performance problems.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Review the notification for any missing or incorrectly entered data.
  Validate Data: Verify that all references (e.g., equipment, functional locations) are valid and exist in the system.
  Review Authorizations: Check the user’s authorization profile to ensure they have the necessary permissions to create or modify notifications.
  Consult with Configuration Team: If the issue seems to be related to system configuration, consult with your SAP configuration team to review the settings related to notifications.
  Check for Technical Issues: Look for any system messages or logs that might indicate technical problems. You can use transaction codes like SM21 (System Log) or ST22 (Dump Analysis) to investigate further.
  Use Transaction Codes: If you are familiar with SAP transactions, you can use transaction codes like IW21 (Create Notification) or IW22 (Change Notification) to see if the error persists in different contexts.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. SAP Notes often provide patches or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes for notifications, such as IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification).
  User Manuals and Documentation: Refer to SAP documentation or user manuals for guidance on creating and managing notifications effectively.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with SAP experts for further assistance.