How To Fix DNO164 - Error while reading the notification

SAP Error Message - Details

• Message type: E = Error

• Message class: DNO - Messages for General Notifications

• Message number: 164

• Message text: Error while reading the notification

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DNO164 - Error while reading the notification ?

  The SAP error message DNO164, which states "Error while reading the notification," typically occurs when there is an issue accessing or retrieving a notification in the SAP system. This error can arise from various underlying causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes:
  
  Data Inconsistency: The notification data may be corrupted or inconsistent in the database.
  Authorization Issues: The user may not have the necessary permissions to access the notification.
  Database Issues: There may be problems with the database connection or the database itself.
  Missing Notification: The notification ID being accessed may not exist or may have been deleted.
  System Configuration: Incorrect configuration settings in the SAP system can lead to issues in reading notifications.
  Transport Issues: If the notification was recently transported from another system, there may be issues with the transport.
  
  Solutions:
  
  Check Notification ID: Verify that the notification ID you are trying to access is correct and exists in the system.
  Authorization Check: Ensure that the user has the necessary authorizations to view the notification. You can check this using transaction code SU53 to see if there are any authorization failures.
  Database Consistency Check: Run database consistency checks to identify and resolve any inconsistencies in the notification data.
  Transaction Logs: Check the transaction logs for any errors or warnings that may provide more context about the issue.
  System Restart: Sometimes, a simple restart of the SAP application server can resolve temporary issues.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Contact SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurred.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like IW21 (Create Notification), IW22 (Change Notification), and IW23 (Display Notification) to interact with notifications.
  Debugging: If you have access to debugging tools, you can analyze the program logic to identify where the error occurs.
  System Logs: Check the system logs (transaction SM21) for any related error messages that could provide additional context.
  
  By following these steps, you should be able to diagnose and resolve the DNO164 error in your SAP system.