How To Fix DNO160 - Notification already confirmed in SAP customer notification system

DNO160 - Overview

• Message type: E = Error

• Message class: DNO - Messages for General Notifications

• Message number: 160

• Message text: Notification already confirmed in SAP customer notification system

What causes this issue?

The notification has already been confirmed in the SAP problem
notification system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If the notification does not yet have the status <LS>Confirmed</> in
your Solution Manager System, update the notification with SAP.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

DNO160 - Details

• The SAP error message DNO160, which states "Notification already confirmed," typically occurs in the SAP Customer Notification System when an attempt is made to confirm a notification that has already been confirmed. This can happen in various scenarios, such as when a user tries to confirm a notification multiple times or when there is a misunderstanding about the status of the notification.
  
  Cause:
  
  Duplicate Confirmation: The most common cause is that the notification has already been confirmed in the system, and the user is attempting to confirm it again.
  Status Misunderstanding: Users may not be aware of the current status of the notification, leading them to believe it is still open for confirmation.
  System Errors: Occasionally, system errors or inconsistencies in the database can lead to this message being displayed.
  
  
  Solution:
  
  Check Notification Status: Before attempting to confirm a notification, check its current status in the system. You can do this by navigating to the notification