How To Fix DMS_MDOC_MESSAGES021 - Only one profile can be selected as default

SAP Error Message - Details

• Message type: E = Error

• Message class: DMS_MDOC_MESSAGES - Mobile Document DMs integration

• Message number: 021

• Message text: Only one profile can be selected as default

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DMS_MDOC_MESSAGES021 - Only one profile can be selected as default ?

  The SAP error message DMS_MDOC_MESSAGES021 indicates that you are trying to set more than one profile as the default in the Document Management System (DMS). In DMS, only one profile can be designated as the default for a specific document type or category, and this error arises when the system detects an attempt to assign multiple default profiles.
  Cause:
  The primary cause of this error is that the system has detected multiple profiles marked as default for the same document type or category. This situation can occur due to:
  
  Configuration Errors: Incorrect settings in the DMS configuration where multiple profiles are inadvertently set as default.
  User Actions: A user may have manually set multiple profiles as default without realizing the restriction.
  Data Migration Issues: If profiles were migrated from another system or during an upgrade, it may have led to inconsistencies.
  
  Solution:
  To resolve this error, you need to ensure that only one profile is set as the default for the relevant document type or category. Here are the steps to do this:
  
  
  Access the DMS Configuration:
  
  Go to the DMS configuration settings in SAP.
  Navigate to the area where document profiles are managed.
  
  
  
  Review Existing Profiles:
  
  Check the list of profiles associated with the document type or category in question.
  Identify which profiles are currently marked as default.
  
  
  
  Modify Default Settings:
  
  Select the profile that you want to keep as the default.
  Ensure that all other profiles are deselected from being the default.
  Save your changes.
  
  
  
  Test the Configuration:
  
  After making the changes, try to perform the action that previously triggered the error to confirm that it has been resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for DMS to understand how profiles and defaults work.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0 (for DMS configuration) to manage document profiles.
  User Roles: Ensure that users have the appropriate roles and permissions to modify DMS settings, as this can affect their ability to change profile defaults.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to resolve the error and ensure that your DMS configuration is set up correctly.