How To Fix DMS_MDOC_MESSAGES001 - Error while fetching the document structure

SAP Error Message - Details

• Message type: E = Error

• Message class: DMS_MDOC_MESSAGES - Mobile Document DMs integration

• Message number: 001

• Message text: Error while fetching the document structure

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DMS_MDOC_MESSAGES001 - Error while fetching the document structure ?

  The SAP error message DMS_MDOC_MESSAGES001 ("Error while fetching the document structure") typically occurs in the context of Document Management System (DMS) operations. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing Document Structure: The document structure you are trying to access may not exist or may not be properly defined in the system.
  Authorization Issues: The user may not have the necessary authorizations to access the document structure.
  Data Inconsistencies: There may be inconsistencies or corruption in the database entries related to the document structure.
  System Configuration Issues: Incorrect configuration settings in the DMS or related modules can lead to this error.
  Network Issues: Temporary network issues or connectivity problems with the database can also cause this error.
  
  Solutions:
  
  Check Document Structure: Verify that the document structure exists and is correctly defined in the DMS. You can do this by navigating to the relevant transaction codes (e.g., CV03N) to check the document details.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document structure. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  Database Consistency Check: Perform a consistency check on the database to identify and resolve any inconsistencies. This may involve using transaction codes like SE11 or SE14 to check the database tables related to DMS.
  Configuration Review: Review the DMS configuration settings to ensure they are set up correctly. This may involve checking the settings in transaction OAC0 or other relevant configuration transactions.
  Check System Logs: Look at the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Network Troubleshooting: If you suspect network issues, check the connectivity to the database and ensure that there are no interruptions in service.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
  Documentation: Review the official SAP documentation for DMS to understand the expected behavior and configuration settings.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.