How To Fix DMF_OUTBOUND573 - E-commerce sales orders or shipments not found for manual transfer

SAP Error Message - Details

• Message type: E = Error

• Message class: DMF_OUTBOUND -

• Message number: 573

• Message text: E-commerce sales orders or shipments not found for manual transfer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DMF_OUTBOUND573 - E-commerce sales orders or shipments not found for manual transfer ?

  The SAP error message DMF_OUTBOUND573 indicates that there are no e-commerce sales orders or shipments available for manual transfer. This error typically occurs in the context of the Data Management Framework (DMF) when trying to transfer data related to e-commerce transactions.
  Cause:
  
  
  No Relevant Data: The most common cause is that there are simply no sales orders or shipments that meet the criteria for transfer. This could be due to:
  
  No new orders or shipments created in the system.
  Orders or shipments not being processed or completed.
  Filters or selection criteria set in the transfer process that do not match any existing records.
  
  
  
  Incorrect Configuration: There may be issues with the configuration of the e-commerce integration, such as:
  
  Incorrect settings in the DMF or related modules.
  Missing or incorrect mapping of data fields.
  
  
  
  Data Synchronization Issues: If there are issues with data synchronization between the e-commerce platform and SAP, it may result in missing records.
  
  
  Authorization Issues: The user attempting the transfer may not have the necessary authorizations to view or transfer the relevant sales orders or shipments.
  
  
  Solution:
  
  
  Check for Existing Orders/Shipments: Verify that there are indeed sales orders or shipments in the system that should be transferred. You can do this by:
  
  Running reports or queries to check for open or relevant sales orders/shipments.
  Ensuring that the orders/shipments are in the correct status for transfer.
  
  
  
  Review Transfer Criteria: Check the selection criteria or filters being used for the transfer process. Ensure that they are set correctly to include the relevant orders/shipments.
  
  
  Configuration Review: Review the configuration settings in the DMF and related modules to ensure they are set up correctly. This may involve:
  
  Checking the mapping of fields between the e-commerce system and SAP.
  Ensuring that all necessary settings for e-commerce integration are properly configured.
  
  
  
  Data Synchronization: If there are synchronization issues, ensure that the data between the e-commerce platform and SAP is properly synchronized. This may involve:
  
  Running synchronization jobs or processes.
  Checking for any error logs related to data transfer.
  
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access and transfer the relevant sales orders or shipments. This may involve checking user roles and permissions in SAP.
  
  
  Related Information:
  
  SAP Documentation: Refer to SAP's official documentation for the Data Management Framework and e-commerce integration for detailed guidance on configuration and troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the cause of the DMF_OUTBOUND573 error and implement a solution to resolve it.