How To Fix DMF_OUTBOUND372 - Bonus buy &1: Missing tactic types and tactic for media type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: DMF_OUTBOUND -

• Message number: 372

• Message text: Bonus buy &1: Missing tactic types and tactic for media type &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DMF_OUTBOUND372 - Bonus buy &1: Missing tactic types and tactic for media type &2 ?

  The SAP error message DMF_OUTBOUND372 typically relates to issues in the Data Management Framework (DMF) when dealing with promotional activities, specifically in the context of bonus buys. This error indicates that there are missing tactic types and tactics for a specified media type in the system.
  Cause:
  
  Missing Tactic Types: The system is unable to find the required tactic types that are necessary for processing the bonus buy promotion. Tactic types define how promotions are structured and executed.
  Missing Tactics: The specific tactics that should be associated with the media type are not defined or are incorrectly configured in the system.
  Configuration Issues: There may be a misconfiguration in the promotion setup or in the media type settings that leads to this error.
  Data Inconsistencies: There could be inconsistencies in the data related to the promotion, such as missing entries in the relevant tables.
  
  Solution:
  
  Check Tactic Types: Verify that the required tactic types are defined in the system. You can do this by navigating to the relevant configuration settings in SAP and ensuring that the tactic types for the bonus buy promotion are correctly set up.
  Define Missing Tactics: If the tactics for the specified media type are missing, you will need to create or define them in the system. This may involve working with your marketing or promotions team to ensure that the tactics align with business requirements.
  Review Configuration: Go through the configuration settings for promotions and media types to ensure that everything is set up correctly. This includes checking the relationships between tactic types, tactics, and media types.
  Data Validation: Perform a data validation check to ensure that all necessary entries exist in the relevant tables. This may involve running reports or queries to identify any missing data.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on setting up tactics and tactic types in the context of bonus buys.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to promotion management and DMF, such as DMF_TACTIC or DMF_MEDIA, to help navigate the system.
  Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the DMF_OUTBOUND372 error message.