How To Fix DMF_OUTBOUND371 - Bonus buy &1: Incentives can only have scale type EQ

SAP Error Message - Details

• Message type: E = Error

• Message class: DMF_OUTBOUND -

• Message number: 371

• Message text: Bonus buy &1: Incentives can only have scale type EQ

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DMF_OUTBOUND371 - Bonus buy &1: Incentives can only have scale type EQ ?

  The SAP error message DMF_OUTBOUND371 indicates that there is an issue with the configuration of a bonus buy incentive in the system. Specifically, the error states that incentives can only have a scale type of "EQ" (Equal). This typically occurs when you are trying to set up a bonus buy promotion or incentive that does not conform to the expected scale type.
  Cause:
  
  Incorrect Scale Type: The incentive you are trying to create or modify is using a scale type other than "EQ". The system expects the scale type to be "EQ" for bonus buy incentives.
  Configuration Issues: There may be a misconfiguration in the incentive management settings or the specific promotion setup.
  Data Entry Errors: There could be a mistake in the data entry where the scale type was incorrectly specified.
  
  Solution:
  
  Check Scale Type: Review the configuration of the bonus buy incentive. Ensure that the scale type is set to "EQ". You can do this by navigating to the relevant configuration settings in SAP.
  Modify Incentive: If the scale type is incorrect, modify the incentive to use the "EQ" scale type. This may involve editing the promotion or incentive details in the SAP system.
  Review Documentation: Consult the SAP documentation or help resources related to incentive management to ensure that you are following the correct procedures for setting up bonus buy incentives.
  Test Changes: After making the necessary changes, test the incentive setup to ensure that the error does not reoccur.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  Transaction Codes: Familiarize yourself with transaction codes related to incentive management, such as VBN1 (Create Bonus Buy) or VBN2 (Change Bonus Buy).
  User Roles: Ensure that you have the appropriate permissions to modify incentive configurations in the SAP system.
  Consult with Colleagues: If you are unsure about the correct scale type or configuration, consult with colleagues or SAP experts within your organization.
  
  By following these steps, you should be able to resolve the DMF_OUTBOUND371 error and successfully configure your bonus buy incentives in SAP.