How To Fix DMF_OUTBOUND367 - Bonus buy &1: Missing incentive class and type for material type &2

SAP Error Message - Details

• Message type: E = Error

• Message class: DMF_OUTBOUND -

• Message number: 367

• Message text: Bonus buy &1: Missing incentive class and type for material type &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DMF_OUTBOUND367 - Bonus buy &1: Missing incentive class and type for material type &2 ?

  The SAP error message DMF_OUTBOUND367 typically indicates that there is a problem with the configuration of incentive classes and types for a specific material type in the context of a bonus buy promotion. This error usually arises in the context of the SAP Dynamic Merchandise Foundation (DMF) or similar promotional management systems.
  Cause:
  
  Missing Configuration: The incentive class and type for the specified material type are not defined in the system. This means that the system does not know how to process the bonus buy for that particular material.
  Incorrect Material Type: The material type specified in the error message may not be correctly set up to handle bonus buy promotions.
  Data Inconsistency: There may be inconsistencies in the data related to the material or the promotion setup.
  
  Solution:
  
  
  Check Incentive Class and Type Configuration:
  
  Go to the configuration settings for incentive classes and types in your SAP system.
  Ensure that the incentive class and type for the specified material type are defined and correctly configured.
  
  
  
  Define Missing Incentive Class/Type:
  
  If the incentive class/type is missing, you will need to create it. This typically involves:
  
  Navigating to the relevant configuration transaction (e.g., SPRO).
  Defining the incentive class and type for the material type in question.
  
  
  
  
  
  Review Material Type Settings:
  
  Check the material type settings in the material master data to ensure that it is set up to support bonus buy promotions.
  Make sure that the material type is correctly assigned to the relevant incentive class/type.
  
  
  
  Data Validation:
  
  Validate the data related to the promotion and the materials involved. Ensure that all necessary fields are populated and that there are no discrepancies.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring incentive classes and types.
  
  
  
  Testing:
  
  After making the necessary changes, test the bonus buy functionality to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like MM02 (Change Material) or SPRO (Customizing) to access the relevant settings.
  SAP Notes: Check for any SAP Notes related to DMF and bonus buy promotions that may provide additional insights or solutions.
  User Roles: Ensure that you have the necessary authorizations to make changes to the configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP DMF and promotional management.