How To Fix DMF_OUTBOUND366 - Bonus buy &1: Missing incentive class and type for customer type &2

DMF_OUTBOUND366 - Overview

• Message type: E = Error

• Message class: DMF_OUTBOUND -

• Message number: 366

• Message text: Bonus buy &1: Missing incentive class and type for customer type &2

What causes this issue?

You have tried to export a promotion with a customer type that is not
mapped to the Promotion Management incentive class and type.

System Response

The record in error was excluded from the export. Make the recommended
correction and resend.

How to fix this error?

To maintain the customer type in error, use Customizing activity
<DS:SIMG.DMF_V_OFFER_INCV>Assign Customer Types to Incentive Class and
Type.</>

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DMF_OUTBOUND366 - Bonus buy &1: Missing incentive class and type for customer type &2 ?

  The SAP error message DMF_OUTBOUND366 typically indicates that there is a missing incentive class and type for a specific customer type in the context of a bonus buy promotion or incentive program. This error can occur in the SAP system when trying to process outbound data related to promotions or incentives.
  
  Cause:
  
  Missing Configuration: The incentive class and type for the specified customer type have not been defined in the system. This could be due to incomplete setup during the configuration of the incentive management module.
  Data Inconsistency: There may be inconsistencies in the master data related to customers, incentive classes, or types.
  Incorrect Customer Type: The customer type being referenced may not be valid or may not have been set up correctly in the system.
  
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the incentive management configuration settings in SAP.
  Ensure that the incentive class and type are defined for the relevant customer type. This can typically be found in