How To Fix DMC_GENERAL308 - Cannot reset transfer status; record already has status 'Not Transferred'

SAP Error Message - Details

• Message type: E = Error

• Message class: DMC_GENERAL - MWB: General Messages

• Message number: 308

• Message text: Cannot reset transfer status; record already has status 'Not Transferred'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DMC_GENERAL308 - Cannot reset transfer status; record already has status 'Not Transferred' ?

  The SAP error message DMC_GENERAL308 indicates that there is an issue with the data transfer process in the Data Migration Cockpit (DMC). Specifically, the error states that the system cannot reset the transfer status because the record already has the status 'Not Transferred'. This typically occurs when there is an attempt to reprocess or reset a data record that has not been successfully transferred.
  Causes:
  
  Data Integrity Issues: The record may have been flagged as 'Not Transferred' due to data integrity issues, such as missing mandatory fields or invalid data formats.
  Previous Transfer Attempts: There may have been previous attempts to transfer the data that failed, leaving the record in a 'Not Transferred' state.
  System Configuration: Incorrect configuration settings in the DMC or related components may lead to this error.
  Locking Issues: The record might be locked by another process, preventing the status from being reset.
  
  Solutions:
  
  Check Data Quality: Review the data for the record in question to ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Review Transfer Logs: Look at the transfer logs to identify any previous errors or warnings that may have caused the record to be marked as 'Not Transferred'.
  Manual Status Reset: If appropriate, you may be able to manually reset the status of the record using the DMC interface or relevant transaction codes, provided you have the necessary permissions.
  Reprocess the Record: If the record is valid, try to reprocess it through the DMC. Ensure that any previous errors are resolved before attempting this.
  Check for Locks: Ensure that there are no locks on the record that could be preventing the status from being changed. You can use transaction codes like SM12 to check for locks.
  Consult Documentation: Refer to SAP documentation or notes related to the DMC for any specific guidance on handling this error.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as DMC, SM12 (for locks), and SLG1 (for application logs).
  SAP Notes: Search for SAP Notes related to DMC and error handling for additional insights and potential patches or updates.
  Data Migration Best Practices: Review best practices for data migration in SAP to avoid common pitfalls that could lead to errors like DMC_GENERAL308.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the DMC_GENERAL308 error message.