How To Fix DLCN012 - Call number &1 does not exist in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: DLCN - DELCON : System Messages for DC / Days'Collective Dely Note

• Message number: 012

• Message text: Call number &1 does not exist in the system

What causes this issue?

The system has attempted to match up all the entries in table <LS>JITHD
</> (call header data) with all the call numbers transferred to the
delivery confirmation. For call number &V1& the system could not find
the accompanying entry.

System Response

Call &V1& does not exist in the system.

How to fix this error?

A call number has been transferred to the delivery confirmation that
the system does not recognize. Verify whether or not this call number
should exist in the system, or whether the data in the delivery
confirmation is incorrect.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DLCN012 - Call number &1 does not exist in the system ?

  The SAP error message DLCN012, which states "Call number &1 does not exist in the system," typically occurs in the context of transport management or when dealing with change requests in SAP. This error indicates that the system is unable to find the specified transport request or change request number.
  Causes:
  
  Non-existent Transport Request: The transport request number specified does not exist in the system. This could be due to a typo or because the request was deleted or never created.
  Transport Request Not Released: The transport request may exist but has not been released, making it unavailable for transport.
  Incorrect System Configuration: The system may not be properly configured to recognize the transport request, especially in a landscape with multiple systems (e.g., Development, Quality Assurance, Production).
  Transport Directory Issues: There may be issues with the transport directory or the transport management system (TMS) configuration.
  
  Solutions:
  
  Verify the Transport Request Number: Double-check the transport request number for any typographical errors. Ensure that you are using the correct format and number.
  Check Transport Request Status: Use transaction code SE09 or SE10 to check the status of the transport request. Ensure that it exists and is in the correct status (e.g., released).
  Create a New Transport Request: If the transport request does not exist, you may need to create a new one and include the necessary changes.
  Check Transport Directory: Ensure that the transport directory is correctly set up and that the transport request is available in the transport directory.
  Consult Transport Logs: Review transport logs for any errors or issues that may provide more context on why the transport request is not recognized.
  System Configuration: If you are working in a multi-system landscape, ensure that the transport routes and configurations are correctly set up in TMS.
  
  Related Information:
  
  Transaction Codes: SE09 (Workbench Requests), SE10 (Customizing Requests), STMS (Transport Management System).
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to transport requests and error messages.
  Documentation: Refer to SAP Help documentation for detailed information on transport management and handling transport requests.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.