How To Fix DIWP1369 - Malfunction start in notification & not defined => Deferral not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: DIWP1 - Revision Planning

• Message number: 369

• Message text: Malfunction start in notification & not defined => Deferral not possible

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DIWP1369 - Malfunction start in notification & not defined => Deferral not possible ?

  The SAP error message DIWP1369, which states "Malfunction start in notification & not defined => Deferral not possible," typically occurs in the context of maintenance notifications or work orders within the SAP PM (Plant Maintenance) module. This error indicates that there is an issue with the configuration of the malfunction start date in the notification, which is preventing the deferral of the notification.
  Cause:
  
  
  Malfunction Start Not Defined: The error suggests that the system cannot find a defined malfunction start date for the notification. This could be due to:
  
  The notification not having a valid malfunction start date.
  The configuration settings in the system not allowing for the deferral of notifications without a defined malfunction start.
  
  
  
  Configuration Issues: There may be settings in the SAP system that dictate how notifications are processed, and if these settings are not correctly configured, it can lead to this error.
  
  
  Data Entry Errors: The user may have entered incorrect or incomplete data when creating the notification, leading to the absence of a malfunction start date.
  
  
  Solution:
  
  
  Check Notification Details: Review the notification in question to ensure that the malfunction start date is correctly defined. If it is missing, you may need to enter a valid date.
  
  
  Review Configuration Settings: 
  
  Go to the configuration settings for notifications in the SAP system (transaction code SPRO).
  Navigate to the relevant settings under Plant Maintenance and ensure that the settings for malfunction notifications are correctly configured to allow deferral.
  
  
  
  Update Notification: If the malfunction start date is not defined, update the notification with the correct information. This may involve:
  
  Editing the notification to include a valid malfunction start date.
  Ensuring that all required fields are filled out correctly.
  
  
  
  Consult Documentation: If you are unsure about the configuration settings or how to resolve the issue, refer to SAP documentation or consult with your SAP support team for guidance.
  
  
  Testing: After making the necessary changes, test the notification process again to ensure that the error no longer occurs and that deferral is possible.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration settings.
  User Manuals: Refer to user manuals or training materials related to SAP PM for more detailed instructions on handling notifications and work orders.
  Support Forums: Consider visiting SAP community forums or support channels where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the DIWP1369 error and successfully defer the notification as needed.