How To Fix DIWP1353 - Order &1 locked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: DIWP1 - Revision Planning

• Message number: 353

• Message text: Order &1 locked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message DIWP1353 - Order &1 locked by user &2 ?

  The SAP error message DIWP1353 indicates that a specific order (denoted by &1) is locked by a user (denoted by &2). This typically occurs when a user is currently editing or processing the order, preventing other users from making changes or accessing it simultaneously.
  Cause:
  
  User Lock: The order is being edited by another user, which creates a lock to prevent data inconsistencies.
  Session Timeout: Sometimes, if a user has an open session that times out, the lock may not be released immediately.
  System Error: Occasionally, system errors or crashes can lead to locks not being released properly.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the user who has locked the order to finish their work and release the lock. You can retry accessing the order after some time.
  Identify the Locking User: If you have the necessary permissions, you can check which user is locking the order. This can be done using transaction codes like SM12 (to view locks) or SM21 (to check system logs).
  Contact the Locking User: If possible, reach out to the user who has locked the order to see if they can release it or if they are done with their task.
  Force Unlock (if necessary): If the locking user is unavailable and the lock is causing significant issues, a system administrator can forcefully unlock the order using transaction SM12. However, this should be done with caution, as it may lead to data inconsistencies if the user is still working on the order.
  Check for Background Jobs: Sometimes, background jobs may also lock orders. Check if any background processes are running that might be causing the lock.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage locks.
  SM21: To view system logs for any related issues.
  SE11: To check the data dictionary for the order table.
  
  
  User Management: Ensure that users are trained on how to properly release locks and manage their sessions to avoid unnecessary locking.
  System Configuration: Review system settings related to locking mechanisms to ensure they are configured optimally for your business processes.
  
  Always ensure that any actions taken to resolve locking issues are in line with your organization's policies and procedures to maintain data integrity and security.