How To Fix DIGITAL_PAYMENTS749 - Communication arrangement not found when contacting Digital Payments

SAP Error Message - Details

• Message type: E = Error

• Message class: DIGITAL_PAYMENTS - Integration with digital payments add on

• Message number: 749

• Message text: Communication arrangement not found when contacting Digital Payments

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DIGITAL_PAYMENTS749 - Communication arrangement not found when contacting Digital Payments ?

  The SAP error message DIGITAL_PAYMENTS749: Communication arrangement not found when contacting Digital Payments typically indicates that there is a configuration issue related to the communication setup between your SAP system and the Digital Payments service. This error can occur in scenarios where the system is trying to process a payment or communicate with the Digital Payments API but cannot find the necessary communication arrangement.
  Causes:
  
  Missing Communication Arrangement: The communication arrangement required for the Digital Payments service is not created or is not active in your SAP system.
  Incorrect Configuration: The existing communication arrangement may be incorrectly configured, leading to the inability to establish a connection.
  Authorization Issues: The user or system may not have the necessary authorizations to access the Digital Payments service.
  Service Not Activated: The Digital Payments service may not be activated in your SAP system.
  
  Solutions:
  
  
  Create or Activate Communication Arrangement:
  
  Go to the SAP Business Technology Platform (BTP) or the relevant SAP Fiori app for managing communication arrangements.
  Create a new communication arrangement for the Digital Payments service if it does not exist.
  Ensure that the arrangement is correctly configured with the necessary parameters, such as the service URL, authentication details, and any required scopes.
  
  
  
  Check Existing Communication Arrangements:
  
  Review the existing communication arrangements to ensure that they are correctly set up and active.
  Verify that the arrangement is linked to the correct service and that all required fields are filled out.
  
  
  
  Review Authorizations:
  
  Ensure that the user or system has the necessary authorizations to access the Digital Payments service.
  Check the roles and permissions assigned to the user or service account.
  
  
  
  Activate the Digital Payments Service:
  
  If the Digital Payments service is not activated, you may need to activate it in your SAP system.
  This can typically be done through the SAP Fiori launchpad or the relevant configuration transaction.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for Digital Payments to ensure that all prerequisites and configurations are met.
  Check for any specific notes or updates related to the Digital Payments service that may address known issues.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the Digital Payments service.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and your configuration.
  
  By following these steps, you should be able to resolve the DIGITAL_PAYMENTS749 error and establish a successful communication arrangement with the Digital Payments service.