How To Fix DIGITAL_PAYMENTS748 - Technical error when contacting SAP digital payments add-on

SAP Error Message - Details

• Message type: E = Error

• Message class: DIGITAL_PAYMENTS - Integration with digital payments add on

• Message number: 748

• Message text: Technical error when contacting SAP digital payments add-on

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DIGITAL_PAYMENTS748 - Technical error when contacting SAP digital payments add-on ?

  The SAP error message DIGITAL_PAYMENTS748 indicates a technical error when the system is trying to contact the SAP Digital Payments add-on. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Network Issues: There may be connectivity problems between your SAP system and the SAP Digital Payments service.
  Configuration Errors: Incorrect configuration settings in the SAP Digital Payments add-on can lead to communication failures.
  Service Availability: The SAP Digital Payments service may be down or experiencing issues.
  Authentication Problems: Issues with credentials or tokens used to authenticate with the SAP Digital Payments service.
  Version Compatibility: The version of the SAP Digital Payments add-on may not be compatible with your current SAP system version.
  Firewall or Security Settings: Firewall rules or security settings may be blocking the connection to the SAP Digital Payments service.
  
  Solutions:
  
  Check Network Connectivity: Ensure that your SAP system can reach the SAP Digital Payments service. You can use tools like ping or traceroute to diagnose network issues.
  Review Configuration Settings: Verify that all configuration settings for the SAP Digital Payments add-on are correct. This includes checking API endpoints, authentication methods, and any other relevant settings.
  Service Status: Check the SAP service status page or contact SAP support to see if there are any known outages or issues with the Digital Payments service.
  Authentication Credentials: Ensure that the credentials (API keys, tokens, etc.) used for authentication are correct and have not expired.
  Update Add-on: If you are using an outdated version of the SAP Digital Payments add-on, consider updating it to the latest version that is compatible with your SAP system.
  Firewall and Security Settings: Review your firewall and security settings to ensure that they allow traffic to and from the SAP Digital Payments service.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to the Digital Payments add-on for any known issues or patches that may address the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review the official SAP documentation for the Digital Payments add-on for configuration guidelines and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance. They can provide more detailed diagnostics and help resolve the underlying issue.