How To Fix DIGITAL_PAYMENTS742 - No scenario for processing with SAP digital payments add-on is active

SAP Error Message - Details

• Message type: E = Error

• Message class: DIGITAL_PAYMENTS - Integration with digital payments add on

• Message number: 742

• Message text: No scenario for processing with SAP digital payments add-on is active

What causes this issue?

No corresponding scenario is activated for SAP digital payments add-on.

System Response

The program cannot be used

How to fix this error?

Configure the Integration of SAP digital payment add-on.
For cloud via "Configure your Solution" - "SAP digital payments add-on"
(scope item 1S2).
For on-premise via the IMG "Integration with Other SAP components" -
"Integration with SAP digital payments add-on".

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DIGITAL_PAYMENTS742 - No scenario for processing with SAP digital payments add-on is active ?

  The SAP error message "DIGITAL_PAYMENTS742 No scenario for processing with SAP digital payments add-on is active" typically indicates that the SAP Digital Payments add-on is not properly configured or that there are no active payment processing scenarios defined in the system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Inactive Payment Scenarios: The error suggests that there are no active payment scenarios configured in the SAP Digital Payments add-on. This could be due to the scenarios not being set up or activated in the system.
  Configuration Issues: There may be issues with the configuration of the Digital Payments add-on, such as missing or incorrect settings.
  Authorization Issues: The user may not have the necessary authorizations to access the payment scenarios.
  Version Compatibility: The version of the SAP Digital Payments add-on may not be compatible with the current SAP system version.
  
  Solution:
  
  
  Check Payment Scenarios:
  
  Go to the configuration settings of the SAP Digital Payments add-on.
  Ensure that the required payment scenarios are defined and activated. This can typically be done in the SAP Fiori Launchpad or through the SAP GUI.
  If necessary, create new payment scenarios based on your business requirements.
  
  
  
  Review Configuration:
  
  Verify that all necessary configuration steps for the Digital Payments add-on have been completed. This includes settings for payment methods, payment service providers, and any other relevant configurations.
  Consult the SAP documentation for the Digital Payments add-on to ensure that all steps have been followed.
  
  
  
  Check Authorizations:
  
  Ensure that the user encountering the error has the appropriate authorizations to access and process payments through the Digital Payments add-on.
  Review the user roles and authorizations in the SAP system.
  
  
  
  Consult SAP Notes:
  
  Check for any relevant SAP Notes or updates that may address this specific error message. SAP frequently releases updates and patches that may resolve known issues.
  
  
  
  System Compatibility:
  
  Ensure that the version of the SAP Digital Payments add-on is compatible with your current SAP system version. If there are compatibility issues, consider upgrading or patching your system.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the Digital Payments add-on for detailed configuration steps and troubleshooting guidelines.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.