How To Fix DIGITAL_PAYMENTS738 - Default payment card &1 was found

SAP Error Message - Details

• Message type: E = Error

• Message class: DIGITAL_PAYMENTS - Integration with digital payments add on

• Message number: 738

• Message text: Default payment card &1 was found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DIGITAL_PAYMENTS738 - Default payment card &1 was found ?

  The SAP error message "DIGITAL_PAYMENTS738 Default payment card &1 was found" typically indicates that there is an issue related to the default payment card configuration in the SAP system, particularly in the context of digital payments or payment processing.
  Cause:
  
  Default Payment Card Not Set: The error may occur if the system is trying to process a transaction but cannot find a valid default payment card for the user or account.
  Inactive or Invalid Card: The default payment card may be inactive, expired, or invalid, leading to this error.
  Configuration Issues: There may be issues with the configuration settings in the SAP system related to payment methods or card processing.
  User Profile Issues: The user profile may not have a default payment card assigned, or the assigned card may not meet the necessary criteria for processing.
  
  Solution:
  
  Check Default Payment Card: Verify that the user or account has a default payment card assigned. If not, assign a valid payment card as the default.
  Validate Card Status: Ensure that the default payment card is active, not expired, and valid for transactions. If necessary, update the card information.
  Review Configuration Settings: Check the configuration settings in the SAP system related to payment processing to ensure they are set up correctly.
  User Profile Update: If the user profile is missing the default payment card, update the profile to include a valid card.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling payment card configurations and related error messages.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to payment processing in SAP, such as F110 for automatic payment transactions.
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to manage payment cards and process transactions.
  Support Channels: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the "DIGITAL_PAYMENTS738" error message in SAP.