How To Fix DIGITAL_PAYMENTS730 - None of the customer accounts is active in company &1.

DIGITAL_PAYMENTS730 - Overview

• Message type: E = Error

• Message class: DIGITAL_PAYMENTS - Integration with digital payments add on

• Message number: 730

• Message text: None of the customer accounts is active in company &1.

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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DIGITAL_PAYMENTS730 - Details

• The SAP error message "DIGITAL_PAYMENTS730: None of the customer accounts is active in company &1" typically indicates that there are no active customer accounts associated with the specified company code in the context of digital payments processing. This can occur in various scenarios, such as when attempting to process payments or transactions for customers who do not have active accounts.
  
  Cause:
  
  Inactive Customer Accounts: The customer accounts may be inactive or not properly set up in the specified company code.
  Incorrect Company Code: The company code specified in the transaction may not match the company code associated with the customer accounts.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to discrepancies in account status.
  
  Configuration Issues: The configuration settings for digital payments may not be correctly set up, leading to the inability to recognize active customer accounts.
  
  
  Solution:
  
  
  Check Customer Account Status:
  
  Go to the customer master data in SAP