How To Fix DIGITAL_PAYMENTS001 - Cannot deactivate SAP digital payments add-on because phaseout in process

SAP Error Message - Details

• Message type: E = Error

• Message class: DIGITAL_PAYMENTS - Integration with digital payments add on

• Message number: 001

• Message text: Cannot deactivate SAP digital payments add-on because phaseout in process

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DIGITAL_PAYMENTS001 - Cannot deactivate SAP digital payments add-on because phaseout in process ?

  The error message DIGITAL_PAYMENTS001 in SAP indicates that you are trying to deactivate the SAP Digital Payments add-on while a phase-out process is currently in progress. This typically means that there are ongoing transactions or processes that are preventing the add-on from being deactivated.
  Cause:
  
  Ongoing Transactions: There may be active transactions or processes that are still utilizing the Digital Payments add-on.
  Configuration Settings: Certain configuration settings or dependencies may be preventing the deactivation.
  System Lock: The system might be in a state where it is locked for changes due to ongoing operations or maintenance.
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check Active Transactions: Ensure that there are no active transactions or processes that are using the Digital Payments add-on. You may need to wait for these transactions to complete.
  
  
  Review Logs: Check the system logs for any additional error messages or warnings that might provide more context about what is preventing the deactivation.
  
  
  Consult Documentation: Refer to the official SAP documentation for the Digital Payments add-on to understand any specific requirements or steps needed for deactivation.
  
  
  System Administration: If you have the necessary permissions, you can check the system configuration and settings related to the Digital Payments add-on. Ensure that all dependencies are addressed.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, it may be necessary to contact SAP Support for assistance. They can provide more detailed insights and help troubleshoot the issue.
  
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide guidance on the deactivation process.
  System Version: Ensure that you are aware of the version of SAP you are using, as the behavior of add-ons can vary between versions.
  Backup: Always ensure that you have a backup of your configuration and data before making changes to system settings or deactivating add-ons.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.