How To Fix DIAN_MSGS020 - Line &1. Clave de operacion rango inicial is empty.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DIAN_MSGS - DIAN: Magnetic Media for Colombia

  • Message number: 020

  • Message text: Line &1. Clave de operacion rango inicial is empty.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message DIAN_MSGS020 - Line &1. Clave de operacion rango inicial is empty. ?

    The SAP error message DIAN_MSGS020 with the description "Clave de operacion rango inicial is empty" typically relates to issues in the configuration or data entry for electronic invoicing in Colombia, particularly in the context of the DIAN (Dirección de Impuestos y Aduanas Nacionales) requirements.

    Cause:

    The error indicates that the "initial operation key" (Clave de operación rango inicial) is missing or not properly configured in the system. This key is essential for the electronic invoicing process, as it defines the type of operation being performed (e.g., sale, service, etc.) and is required for the correct generation of electronic documents.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Configuration:

      • Navigate to the configuration settings for electronic invoicing in your SAP system.
      • Ensure that the "initial operation key" is defined and correctly set up in the relevant configuration tables.
    2. Data Entry:

      • If you are entering data manually, ensure that the field for the initial operation key is filled out correctly.
      • Verify that the data being entered complies with the DIAN requirements.
    3. Review Master Data:

      • Check the master data for the relevant business partners or products to ensure that all necessary fields, including the operation key, are populated.
    4. Consult Documentation:

      • Refer to the SAP documentation or the specific guidelines provided by DIAN for electronic invoicing to ensure compliance with all requirements.
    5. Testing:

      • After making the necessary changes, perform a test to ensure that the error no longer occurs and that the electronic invoicing process works as expected.
    6. Seek Support:

      • If the issue persists, consider reaching out to your SAP support team or consulting with a specialist who has experience with DIAN electronic invoicing.

    Related Information:

    • DIAN Requirements: Familiarize yourself with the latest DIAN regulations regarding electronic invoicing, as these can change and may affect how you configure your SAP system.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on electronic invoicing in Colombia.
    • Community Forums: Engage with SAP community forums or user groups where you can find discussions related to similar issues and solutions shared by other users.

    By following these steps, you should be able to resolve the error and ensure that your electronic invoicing process is compliant with DIAN regulations.

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