How To Fix DI_PCS005 - No vendor data found in customer master

SAP Error Message - Details

• Message type: E = Error

• Message class: DI_PCS - Msgs for DI A&D PCS: Pooled, Customer & Subcontracting Stock

• Message number: 005

• Message text: No vendor data found in customer master

What causes this issue?

This goods movement requires a customer-vendor pairing where the
customer must be maintained in the vendor master and vice versa.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

As the corresponding data is not maintained, it is not possible to post
a goods movement.

How to fix this error?

Maintain the vendor data in the customer master.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DI_PCS005 - No vendor data found in customer master ?

  The SAP error message DI_PCS005: No vendor data found in customer master typically occurs when there is an attempt to access vendor-related information in the customer master data, but the necessary vendor data is not available. This can happen in scenarios where a customer is also a vendor, and the system is trying to retrieve vendor information that has not been maintained.
  Cause:
  
  Missing Vendor Data: The customer master record does not have any associated vendor data. This can happen if the customer was created without the corresponding vendor record.
  Incorrect Configuration: The system may not be configured correctly to link customer and vendor data.
  Data Inconsistency: There may be inconsistencies in the data, such as missing entries in the relevant tables.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for display).
  Verify if the customer is supposed to have vendor data. If so, check if the vendor data is missing.
  
  
  
  Create or Update Vendor Data:
  
  If the customer is also a vendor, you need to create a vendor record (transaction code XK01 for creating a vendor).
  Ensure that the vendor data is correctly linked to the customer master. You can do this by entering the same account group and ensuring that the necessary fields are filled out.
  
  
  
  Maintain Vendor Information:
  
  If the vendor data exists but is not linked correctly, you may need to update the customer master to include the vendor information. This can be done using transaction code XD02 for changing the customer master.
  
  
  
  Check Configuration:
  
  Ensure that the configuration settings in the SAP system allow for the linkage of customer and vendor data. This may involve checking the settings in the Financial Accounting (FI) and Materials Management (MM) modules.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the customer and vendor records. This can help in identifying any missing links or incorrect data entries.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XD03: Display Customer Master
  XD02: Change Customer Master
  XK01: Create Vendor Master
  XK02: Change Vendor Master
  
  
  Tables Involved:
  
  KNA1: General Data in Customer Master
  LFA1: General Data in Vendor Master
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting.