How To Fix DHCDC_CORE224 - Portion calculation status has been reset for subscriber &1 and object &2

SAP Error Message - Details

• Message type: E = Error

• Message class: DHCDC_CORE -

• Message number: 224

• Message text: Portion calculation status has been reset for subscriber &1 and object &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DHCDC_CORE224 - Portion calculation status has been reset for subscriber &1 and object &2 ?

  The SAP error message DHCDC_CORE224 indicates that the portion calculation status for a specific subscriber and object has been reset. This error typically occurs in the context of SAP Convergent Charging (SAP CC) or similar modules where portion calculations are essential for billing and charging processes.
  Cause:
  
  Data Integrity Issues: The error may arise due to inconsistencies in the data related to the subscriber or the object. This could be due to changes in the configuration or data that affect the portion calculation.
  System Configuration Changes: If there have been recent changes in the system configuration, such as updates to charging rules or subscriber profiles, it may lead to a reset of the portion calculation status.
  Technical Errors: There could be underlying technical issues, such as database locks, transaction failures, or issues with the charging engine that cause the status to reset.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the subscriber and the object in question. Ensure that all necessary parameters are correctly set and that there are no inconsistencies.
  Data Consistency Check: Perform a data consistency check to identify any discrepancies in the subscriber data or related objects. Correct any inconsistencies found.
  Review Logs: Check the system logs for any related error messages or warnings that could provide more context about the issue. This may help in identifying the root cause.
  Reprocess the Calculation: If the portion calculation status has been reset, you may need to reprocess the calculation for the affected subscriber and object. This can often be done through the SAP CC interface or relevant transaction codes.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or patches that may address the issue.
  Contact SAP Support: If the issue persists and you are unable to resolve it, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including the subscriber ID and object ID.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to the DHCDC_CORE224 error message. SAP frequently updates their knowledge base with solutions for known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can provide insights or solutions.
  System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  
  By following these steps, you should be able to diagnose and resolve the DHCDC_CORE224 error effectively.