How To Fix DG657 - Error during material exchange in the dangerous goods checks

SAP Error Message - Details

• Message type: E = Error

• Message class: DG - DG: Messages for Dangerous Goods Management

• Message number: 657

• Message text: Error during material exchange in the dangerous goods checks

What causes this issue?

You have activated the customer exit for performing a material
exchange. During the dangerous goods checks, an error occurred while
executing the customer exit.

System Response

The dangerous goods checks are not run.

How to fix this error?

Check the logic within the customer exit.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DG657 - Error during material exchange in the dangerous goods checks ?

  The SAP error message DG657 typically occurs during the dangerous goods checks when there is an issue with the material exchange process. This error is related to the handling of materials that are classified as dangerous goods, and it can arise due to various reasons. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing or Incomplete Dangerous Goods Data: The material may not have the necessary dangerous goods data maintained in the system, such as UN numbers, packing groups, or hazard classifications.
  Incorrect Material Master Data: The material master record may have incorrect or incomplete information related to dangerous goods.
  Configuration Issues: There may be issues with the configuration settings in the SAP system related to dangerous goods management.
  Transport or Packaging Issues: The transport or packaging information may not be correctly defined for the materials being exchanged.
  Authorization Issues: The user may not have the necessary authorizations to perform the material exchange involving dangerous goods.
  
  Solutions:
  
  Check Material Master Data: Verify that the material master data for the affected materials is complete and accurate. Ensure that all necessary dangerous goods information is filled out correctly.
  Review Dangerous Goods Settings: Check the configuration settings in the SAP system for dangerous goods management. Ensure that all relevant settings are correctly defined.
  Update Dangerous Goods Data: If any dangerous goods data is missing, update the material master with the required information, including UN numbers, packing groups, and hazard classifications.
  Check Transport and Packaging Information: Ensure that the transport and packaging information for the materials is correctly defined and complies with regulations.
  User Authorizations: Verify that the user has the necessary authorizations to perform the material exchange. If not, contact your SAP security administrator to obtain the required permissions.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for dangerous goods management for detailed information on how to manage dangerous goods data and settings.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Support: Consider training sessions or support from SAP consultants who specialize in dangerous goods management if the issue persists.
  
  By following these steps, you should be able to identify the cause of the DG657 error and implement the necessary solutions to resolve it.