How To Fix DG499 - *SD document category & is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: DG - DG: Messages for Dangerous Goods Management

• Message number: 499

• Message text: *SD document category & is not allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DG499 - *SD document category & is not allowed ?

  The SAP error message DG499, which states that "SD document category & is not allowed," typically occurs in the context of Sales and Distribution (SD) processes. This error indicates that the document category you are trying to use is not permitted for the operation you are attempting to perform.
  Cause:
  
  Incorrect Document Category: The document category you are trying to use may not be configured correctly in the system or may not be allowed for the specific transaction.
  Configuration Settings: The configuration settings in the SAP system may restrict the use of certain document categories for specific processes or transactions.
  User Authorizations: The user may not have the necessary authorizations to use the specified document category.
  Custom Development: If there are custom developments or enhancements in the system, they may inadvertently restrict the use of certain document categories.
  
  Solution:
  
  Check Document Category: Verify that the document category you are trying to use is valid and allowed for the transaction you are performing. You can check this in the configuration settings.
  Review Configuration: Go to the SPRO transaction and navigate to the relevant configuration settings for Sales and Distribution. Check the settings for document categories and ensure that the category you are using is allowed.
  
  Path: SPRO > Sales and Distribution > Basic Functions > Document Management > Define Document Categories
  
  
  User Authorizations: Ensure that the user has the necessary authorizations to use the document category. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  Consult Documentation: Review any relevant SAP documentation or notes that may provide additional insights into the error and its resolution.
  Check for Custom Code: If there are any custom developments in your SAP environment, check if they are affecting the allowed document categories. You may need to involve your ABAP team to investigate this further.
  
  Related Information:
  
  SAP Notes: Search for SAP Notes related to error DG499 in the SAP Support Portal. There may be specific notes that address this error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and others where this error might occur.
  Testing: After making any changes, conduct thorough testing to ensure that the issue is resolved and that the document category can be used as intended.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.