How To Fix DBOSC639 - Error while getting page (file=&1, rc=&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: DBOSC -

• Message number: 639

• Message text: Error while getting page (file=&1, rc=&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DBOSC639 - Error while getting page (file=&1, rc=&2) ?

  The SAP error message DBOSC639 indicates that there was an issue while trying to access a database page. The message typically includes parameters such as file=&1 (the name of the file) and rc=&2 (the return code), which can provide more context about the specific error encountered.
  Causes:
  
  File Corruption: The database file may be corrupted, which can prevent the system from reading the required page.
  Disk Issues: There may be underlying disk problems, such as bad sectors or insufficient disk space, affecting the database's ability to read/write files.
  Database Configuration: Incorrect database configuration settings can lead to issues in accessing the database files.
  Concurrency Issues: If multiple processes are trying to access the same database page simultaneously, it may lead to conflicts.
  Database Locking: The page may be locked by another transaction, preventing access.
  
  Solutions:
  
  Check Database Integrity: Use database tools to check for corruption and repair the database if necessary. This may involve running consistency checks or recovery procedures.
  Disk Space and Health Check: Ensure that there is sufficient disk space available and check the health of the disk. If there are issues, consider replacing the disk or freeing up space.
  Review Configuration: Verify the database configuration settings to ensure they are correct and optimal for your environment.
  Monitor Concurrent Access: If applicable, monitor the processes accessing the database to identify any concurrency issues. Implement locking mechanisms if necessary.
  Restart Database Services: Sometimes, simply restarting the database services can resolve temporary issues.
  Consult Logs: Check the database and SAP logs for more detailed error messages that can provide additional context for troubleshooting.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Database Documentation: Refer to the documentation for the specific database you are using (e.g., HANA, Oracle, SQL Server) for guidance on handling database errors.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your database administrator or SAP support for further assistance.