How To Fix DBOSC078 - Error while retrieving connection to system '&1' '&2'

SAP Error Message - Details

• Message type: E = Error

• Message class: DBOSC -

• Message number: 078

• Message text: Error while retrieving connection to system '&1' '&2'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DBOSC078 - Error while retrieving connection to system '&1' '&2' ?

  The SAP error message DBOSC078 indicates that there was an issue while trying to retrieve a connection to a specified system. The placeholders &1 and &2 typically represent the system ID and the instance number, respectively. This error can occur in various scenarios, often related to database connectivity issues.
  Causes:
  
  Database Connection Issues: The database server may be down, or there may be network issues preventing the SAP system from connecting to the database.
  Configuration Errors: Incorrect configuration settings in the SAP system or database connection parameters (like the database URL, username, or password).
  Resource Limitations: The database may be running out of resources (e.g., connections, memory).
  Firewall or Security Settings: Firewalls or security settings may be blocking the connection to the database.
  Database Instance Not Running: The specific database instance that the SAP system is trying to connect to may not be running.
  
  Solutions:
  
  Check Database Status: Ensure that the database server is up and running. You can do this by logging into the database server and checking its status.
  Verify Connection Parameters: Check the connection parameters in the SAP system (e.g., in the DBACOCKPIT or DB02 transaction) to ensure they are correct.
  Network Connectivity: Test the network connectivity between the SAP application server and the database server. You can use tools like ping or telnet to check connectivity.
  Review Logs: Check the SAP application logs (transaction SM21) and the database logs for any additional error messages that might provide more context.
  Resource Monitoring: Monitor the database for resource usage and ensure it is not hitting any limits. If necessary, increase the resources allocated to the database.
  Firewall Settings: Review firewall settings to ensure that the necessary ports for database communication are open.
  Restart Services: If the database instance is not responding, consider restarting the database services.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the official SAP documentation for your specific version to understand the configuration settings and troubleshooting steps.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the DBOSC078 error in your SAP environment.