How To Fix DB6PM868 - Error loading schema information. Return code = &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: DB6PM - DB2 UDB for UNIX, Windows: Performance Monitoring

  • Message number: 868

  • Message text: Error loading schema information. Return code = &1

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message DB6PM868 - Error loading schema information. Return code = &1 ?

    The SAP error message DB6PM868, which indicates "Error loading schema information. Return code = &1," typically relates to issues with the database connection or the database schema itself. This error can occur in various scenarios, such as during database operations or when trying to access certain database objects.

    Possible Causes:

    1. Database Connection Issues: The connection to the database may be interrupted or misconfigured.
    2. Schema Changes: There may have been changes to the database schema that are not reflected in the SAP system.
    3. Database Permissions: The user account being used may not have the necessary permissions to access the schema.
    4. Database Corruption: There could be corruption in the database that is preventing the schema from being loaded.
    5. Configuration Issues: Incorrect configuration settings in the SAP system or the database.

    Solutions:

    1. Check Database Connection:

      • Verify that the database is up and running.
      • Check the connection parameters in the SAP system (e.g., hostname, port, database name).
      • Test the connection using database tools or commands.
    2. Review Schema Changes:

      • If there have been recent changes to the database schema, ensure that these changes are compatible with the SAP system.
      • If necessary, update the SAP system to reflect the new schema.
    3. Verify User Permissions:

      • Ensure that the user account used by SAP has the necessary permissions to access the schema.
      • Check roles and privileges assigned to the user in the database.
    4. Database Integrity Check:

      • Run integrity checks on the database to identify and fix any corruption issues.
      • Consult the database documentation for specific commands or tools to perform these checks.
    5. Configuration Review:

      • Review the configuration settings in both the SAP system and the database to ensure they are correct.
      • Look for any discrepancies that might affect schema loading.
    6. Consult Logs:

      • Check the SAP application logs and database logs for more detailed error messages that can provide additional context.
      • Look for any related errors that occurred before or after the DB6PM868 error.
    7. Restart Services:

      • Sometimes, simply restarting the SAP application server or the database server can resolve transient issues.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error.
    • Database Documentation: Refer to the documentation for the specific database you are using (e.g., Oracle, SQL Server, HANA) for troubleshooting steps related to schema loading issues.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the problem persists after trying the above solutions, it may be necessary to involve your database administrator or SAP support for further assistance.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
The AI Support Assistant is great. It provides comprehensive assistance even on the most difficult issues. I highly recommend this service.
Rate 1
John Jordan
SAP Consultant & Author