How To Fix DB6PM867 - No Contact or Contact Group selected

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6PM - DB2 UDB for UNIX, Windows: Performance Monitoring

• Message number: 867

• Message text: No Contact or Contact Group selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DB6PM867 - No Contact or Contact Group selected ?

  The SAP error message DB6PM867: No Contact or Contact Group selected typically occurs in the context of SAP Business Workflow or when dealing with notifications and communication settings within the SAP system. This error indicates that the system expects a contact or a contact group to be specified, but none has been provided.
  Cause:
  
  Missing Contact Information: The user or process that triggered the action did not specify a contact person or a contact group.
  Configuration Issues: The workflow or notification settings may not be properly configured to include contacts.
  User Role/Authorization: The user may not have the necessary permissions to access or select contacts.
  
  Solution:
  
  Specify a Contact: When prompted, ensure that you select a valid contact or contact group. This can usually be done in the relevant field of the transaction or workflow.
  Check Workflow Configuration: If you are working with workflows, verify that the workflow is configured correctly to include contacts. This may involve checking the workflow definition and ensuring that the appropriate steps include contact assignments.
  Review User Settings: Ensure that your user profile has the necessary authorizations to access and select contacts. You may need to consult with your SAP administrator to verify your roles and permissions.
  Contact Group Maintenance: If you are using contact groups, ensure that the groups are properly maintained in the system. You can check this in the relevant configuration settings or transaction codes related to contact management.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the transaction or process you are working with.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to look into specific transaction codes related to workflow management (e.g., SWDD for workflow definition) or contact management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support Forums: Consider visiting SAP Community forums or other support platforms where similar issues may have been discussed.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.