How To Fix DB6PM333 - External browser started. Please wait...

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6PM - DB2 UDB for UNIX, Windows: Performance Monitoring

• Message number: 333

• Message text: External browser started. Please wait...

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DB6PM333 - External browser started. Please wait... ?

  The SAP error message "DB6PM333 External browser started. Please wait..." typically occurs when you are trying to access a web-based application or service from within the SAP environment, and the system is attempting to launch an external web browser to display the requested content. This message indicates that the system is in the process of starting the external browser, and it may take some time to complete.
  Causes:
  
  Browser Configuration: The SAP system may not be properly configured to launch the external browser.
  Network Issues: Slow network connections or issues with the web server can delay the loading of the external content.
  Browser Compatibility: The browser being used may not be compatible with the SAP application or may have settings that prevent it from opening correctly.
  SAP GUI Settings: The settings in the SAP GUI may not be configured to handle external links properly.
  
  Solutions:
  
  
  Check Browser Settings:
  
  Ensure that the default web browser is correctly set in your operating system.
  Check if the browser is up to date and compatible with the SAP application.
  
  
  
  SAP GUI Configuration:
  
  Go to the SAP GUI options and check the settings for the external browser. You can do this by navigating to Options > SAP GUI Options > HTTP Settings and ensuring that the correct browser is selected.
  
  
  
  Network Troubleshooting:
  
  Verify your network connection and ensure that there are no issues with the network that could be causing delays.
  Check if the web server hosting the content is accessible and functioning properly.
  
  
  
  Wait for Completion:
  
  Sometimes, the message may simply indicate that the browser is taking longer than expected to launch. If you see this message, it may be worth waiting a few moments to see if the browser eventually opens.
  
  
  
  Restart SAP GUI:
  
  If the issue persists, try closing and reopening the SAP GUI to reset the session.
  
  
  
  Check for Pop-up Blockers:
  
  Ensure that any pop-up blockers or security settings in your browser are not preventing the external content from loading.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  User Permissions: Ensure that you have the necessary permissions to access the external content.
  
  If the problem persists after trying these solutions, it may be beneficial to contact your SAP support team or consult with your IT department for further assistance.