How To Fix DB6PM332 - External browser window could not be opened - RC = &1

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6PM - DB2 UDB for UNIX, Windows: Performance Monitoring

• Message number: 332

• Message text: External browser window could not be opened - RC = &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message DB6PM332 - External browser window could not be opened - RC = &1 ?

  The SAP error message DB6PM332 indicates that the system is unable to open an external browser window, which is often required for certain functionalities, such as accessing web-based applications or reports. The error message includes a return code (RC) that can provide additional context about the issue.
  Possible Causes:
  
  Browser Configuration: The default web browser may not be properly configured or may not be set as the default browser on the system.
  Security Settings: Security settings in the browser or operating system may prevent the opening of new windows or tabs.
  SAP GUI Settings: The SAP GUI settings may not be configured to allow external browser calls.
  Network Issues: There may be network restrictions or firewall settings that prevent the browser from opening.
  Missing or Corrupted Browser Installation: The web browser may not be installed correctly or may be corrupted.
  Return Code Issues: The return code (&1) can provide specific information about the nature of the failure.
  
  Solutions:
  
  
  Check Default Browser:
  
  Ensure that a compatible web browser (like Chrome, Firefox, or Edge) is installed and set as the default browser on your system.
  
  
  
  Browser Settings:
  
  Check the browser settings to ensure that pop-ups are allowed and that there are no restrictions on opening new windows.
  
  
  
  SAP GUI Configuration:
  
  In the SAP GUI, navigate to Options > Interaction Design > Web Browser and ensure that the correct browser is selected.
  
  
  
  Check Network and Firewall Settings:
  
  Ensure that there are no firewall rules or network policies that block the browser from opening.
  
  
  
  Reinstall or Repair Browser:
  
  If the browser is corrupted, consider reinstalling or repairing it.
  
  
  
  Review Return Code:
  
  Analyze the return code provided in the error message for more specific troubleshooting steps. You may need to consult SAP documentation or support for detailed information on the return code.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with SAP directly for further assistance.