How To Fix DB6PM062 - Error while retrieving data

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6PM - DB2 UDB for UNIX, Windows: Performance Monitoring

• Message number: 062

• Message text: Error while retrieving data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message DB6PM062 - Error while retrieving data ?

  The SAP error message DB6PM062, which indicates "Error while retrieving data," typically arises in the context of database operations within SAP systems. This error can occur for various reasons, and understanding the cause is crucial for finding an appropriate solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  
  Database Connectivity Issues: Problems with the connection between the SAP application and the database can lead to this error. This could be due to network issues, incorrect database configuration, or database server downtime.
  
  
  Data Corruption: If the data in the database is corrupted or inconsistent, it may lead to retrieval errors.
  
  
  Insufficient Permissions: The user or application may not have the necessary permissions to access the data being requested.
  
  
  Resource Limitations: The database server may be experiencing high load or resource limitations (e.g., memory, CPU), which can affect its ability to process queries.
  
  
  SQL Errors: There may be issues with the SQL query being executed, such as syntax errors or references to non-existent tables or fields.
  
  
  Database Configuration Issues: Misconfigurations in the database settings or parameters can also lead to retrieval errors.
  
  
  Solutions:
  
  
  Check Database Connectivity: Ensure that the SAP system can connect to the database. Verify network settings, database server status, and connection parameters.
  
  
  Review Permissions: Check the user permissions and roles to ensure that the user or application has the necessary access rights to the data.
  
  
  Examine SQL Queries: If possible, review the SQL queries being executed to identify any syntax errors or issues with the data being accessed.
  
  
  Monitor Database Performance: Use database monitoring tools to check for performance issues, such as high CPU or memory usage, and take corrective actions as needed.
  
  
  Check for Data Corruption: Run database integrity checks to identify and repair any corrupted data.
  
  
  Consult Logs: Review the SAP application logs and database logs for more detailed error messages that can provide insights into the root cause of the issue.
  
  
  Database Configuration Review: Ensure that the database is configured correctly according to SAP's recommendations and best practices.
  
  
  Restart Services: In some cases, restarting the database services or the SAP application server may resolve temporary issues.
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the official SAP documentation for guidance on database connectivity and error handling.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis team or database administrator for further investigation and resolution.