How To Fix DB6575 - The container is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: DB6 - DB6: Alert Monitoring and Alert Configuration

• Message number: 575

• Message text: The container is not available

Copied from DB6 573

What causes this issue?

Both the containers and the tablspace they are assigned to have
statuses ("OK" or "Not OK" are the only values reported).

System Response

If a container is no longer available, the tablespace is also no longer
available and no longer has the status NORMAL).

How to fix this error?

If a container is not available, use DB2 tools to determine the cause
of the error (DB2 DIAG log) and fix the error, such as by running a
recovery or important a backup copy, possibly using REDIRECTED RESTORE.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message DB6575 - The container is not available ?

  The SAP error message DB6575, which states "The container is not available," typically indicates that there is an issue with the database container that the SAP system is trying to access. This can occur in various scenarios, such as when the database is down, the container is not properly configured, or there are connectivity issues.
  Causes:
  
  Database Down: The database server may be down or not reachable.
  Container Configuration: The database container may not be properly configured or may not exist.
  Network Issues: There could be network connectivity issues between the SAP application server and the database server.
  Database Instance Issues: The specific database instance may not be running or may have crashed.
  Permissions: The user may not have the necessary permissions to access the database container.
  Resource Limitations: The database may be experiencing resource limitations (e.g., memory, disk space).
  
  Solutions:
  
  Check Database Status: Verify that the database server is up and running. You can do this by checking the database logs or using database management tools.
  Verify Container Configuration: Ensure that the database container is correctly configured and exists. Check the database configuration files and settings.
  Network Connectivity: Test the network connection between the SAP application server and the database server. Use tools like ping or telnet to check connectivity.
  Restart Database Instance: If the database instance is down, try restarting it. This can often resolve temporary issues.
  Check User Permissions: Ensure that the user account being used to connect to the database has the necessary permissions to access the container.
  Monitor Resource Usage: Check the resource usage on the database server to ensure it is not running out of memory or disk space. If it is, consider optimizing the database or increasing resources.
  Review Logs: Check the SAP application logs and database logs for any additional error messages or warnings that could provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Database Documentation: Refer to the documentation for the specific database you are using (e.g., HANA, Oracle, SQL Server) for troubleshooting steps related to container issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your database administrator or SAP support for further assistance.