How To Fix D9798 - Problems calling the system to read the application log using RFC

D9798 - Overview

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 798

• Message text: Problems calling the system to read the application log using RFC

What causes this issue?

Your attempt to call the application log in the EH<(>&<)>S system from a
Logistics system via a Remote Function Call (RFC) connection failed.

System Response

The application log is not displayed.

How to fix this error?

Check whether the RFC connection to the EH<(>&<)>S system is working.
Check, for example, in the Logistics system whether the name of the RFC
destination is specified in the environment parameter DEST_SRE_DS in
Customizing.

Procedure for System Administrators

You can set RFC destinations both in Customizing and when the system is
running. To do this, either process the activity
<DS:SIMG.SIMG_BCSNC_SM59>Define RFC Destination</> in Customizing or, in
the SAP menu, choose <LS>Tools</> -> <LS>Administration</> -> <LS>
Administration</> -> <LS>Network</> -> <LS>RFC Destinations</>
(transaction SM59).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message D9798 - Problems calling the system to read the application log using RFC ?

  The SAP error message D9798 indicates that there is a problem when the system attempts to read the application log using Remote Function Call (RFC). This error can occur due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  RFC Connection Issues: The RFC connection to the target system may not be configured correctly or may be down.
  Authorization Problems: The user executing the RFC call may not have the necessary authorizations to read the application log.
  Network Issues: There may be network connectivity problems between the systems involved in the RFC call.
  System Configuration: The target system may not be properly configured to handle the application log requests.
  Application Log Not Found: The specific application log being requested may not exist or may have been deleted.
  
  Solutions:
  
  
  Check RFC Connection:
  
  Verify the RFC destination in transaction SM59. Ensure that the connection is correctly configured and test the connection to see