How To Fix D9755 - No address available on SD document &1 for recipient


SAP Error Message - Details

  • Message type: E = Error

  • Message class: D9 - Environment Management System

  • Message number: 755

  • Message text: No address available on SD document &1 for recipient

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  • Self-Explanatory Message

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  • What is the cause and solution for SAP error message D9755 - No address available on SD document &1 for recipient ?

    The SAP error message D9755, which states "No address available on SD document &1 for recipient," typically occurs in the Sales and Distribution (SD) module when the system cannot find a valid address for a specified recipient in a sales document (like a sales order, delivery, or invoice). This can happen for various reasons, and here are some common causes, solutions, and related information:

    Causes:

    1. Missing Master Data: The customer master data may not be fully maintained, particularly the address details.
    2. Incorrect Partner Function: The partner function (like Sold-to Party, Ship-to Party, etc.) may not be correctly assigned or may be missing.
    3. Document Status: The sales document may be in a status that does not allow for address determination.
    4. Data Inconsistency: There may be inconsistencies in the data between the sales document and the master data.
    5. Customizations: Custom developments or configurations in the system may affect how addresses are determined.

    Solutions:

    1. Check Customer Master Data:

      • Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data) and ensure that the address details are complete and correct.
      • Ensure that the relevant partner functions are maintained.
    2. Review Sales Document:

      • Open the sales document in question (using transaction codes like VA03 for sales orders) and check the partner determination section to ensure that the required partners are assigned.
      • Verify that the document is not in a status that prevents address determination.
    3. Partner Determination Procedure:

      • Check the partner determination procedure assigned to the sales document type. Ensure that the necessary partner functions are included and correctly configured.
    4. Address Determination Settings:

      • Review the configuration settings for address determination in the SAP system. This can be done in the SPRO transaction under Sales and Distribution > Basic Functions > Partner Determination.
    5. Check for Custom Code:

      • If there are any custom developments or enhancements in the system, review them to ensure they are not interfering with the address determination process.
    6. Testing:

      • After making any changes, test the process again to see if the error persists.

    Related Information:

    • Transaction Codes:

      • XD03 / VD03: Display Customer Master
      • VA03: Display Sales Order
      • SPRO: Access to the SAP Customizing Implementation Guide
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.

    • Documentation: Refer to SAP Help documentation for detailed information on partner determination and address management in the SD module.

    If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the SD module for further assistance.

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