How To Fix D9721 - Characteristics for dangerous goods data (regulation, class) unavailable

D9721 - Overview

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 721

• Message text: Characteristics for dangerous goods data (regulation, class) unavailable

What causes this issue?

You called the <LS>Dang.goods data</> function, but the characteristics
<LS>Dangerous goods regulation</> and <LS>Dangerous goods class</> are
not available for the value assignment type <ZK>Dangerous goods
regulations</>. Both characteristics and characteristic values must be
available when calling the dangerous goods data.

System Response

The SAP System does not carry out the action.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message D9721 - Characteristics for dangerous goods data (regulation, class) unavailable ?

  The SAP error message D9721 indicates that there is an issue with the dangerous goods data for a material in the system. Specifically, it means that the characteristics required for dangerous goods data, such as regulation and class, are not available or not properly defined for the material in question.
  
  Cause:
  
  Missing Dangerous Goods Data: The material may not have been assigned the necessary dangerous goods data, such as the relevant regulations, classes, or packing groups.
  Incorrect Material Master Setup: The material master record may not be correctly configured to include dangerous goods information.
  Regulatory Changes: Changes in regulations may not have been updated in the system, leading to missing or outdated dangerous goods classifications.
  Data Inconsistency: There may be inconsistencies in the data related to dangerous goods, such as missing entries in the relevant tables.
  
  
  Solution:
  
  
  Check Material Master Data:
  
  Go to the material master record (transaction code MM03) and check the "Dangerous Goods" tab to ensure