How To Fix D9465 - The document file &1 could not be checked into the SAP database

SAP Error Message - Details

• Message type: E = Error

• Message class: D9 - Environment Management System

• Message number: 465

• Message text: The document file &1 could not be checked into the SAP database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message D9465 - The document file &1 could not be checked into the SAP database ?

  The SAP error message D9465 indicates that there was an issue with checking a document file into the SAP database. This error can occur for various reasons, and understanding the cause is essential for finding a solution. Here are some common causes, potential solutions, and related information:
  Causes:
  
  File Size Limitations: The document being uploaded may exceed the maximum file size allowed by the SAP system.
  File Format Issues: The file format may not be supported or recognized by the SAP system.
  Authorization Issues: The user may not have the necessary permissions to upload documents to the specified location.
  Database Issues: There may be issues with the database itself, such as connectivity problems or database capacity limits.
  Document Management Configuration: The Document Management System (DMS) may not be properly configured or may have restrictions in place.
  Network Issues: Temporary network issues could prevent the file from being uploaded successfully.
  
  Solutions:
  
  Check File Size: Ensure that the file size does not exceed the limits set in the SAP system. If it does, consider compressing the file or splitting it into smaller parts.
  Verify File Format: Confirm that the file format is supported by SAP. If not, convert the file to a compatible format.
  Review User Permissions: Check the user’s authorization settings to ensure they have the necessary permissions to upload documents.
  Database Health Check: Investigate the database for any issues. Check for connectivity, capacity, and performance problems. Consult with your database administrator if necessary.
  DMS Configuration: Review the configuration settings of the Document Management System to ensure it is set up correctly and that there are no restrictions preventing the upload.
  Retry Upload: If the issue is suspected to be temporary (e.g., network issues), try uploading the document again after some time.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CV01N (Create Document) or CV02N (Change Document) to manage document uploads.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  Consult SAP Support: If the problem persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  By systematically addressing these potential causes and implementing the suggested solutions, you should be able to resolve the D9465 error and successfully check the document into the SAP database.